In 2024, Sphere completes 25 years of operation with a focus on customer service excellence. In addition to the anniversary, the company celebrates the achievement of new certifications, processes that began in 2022, with ISO 27.001, and in 2023, with ISO 20.000 and ISO 9.001, and records the date with a new commemorative stamp.

In the competitive technological world, companies have already understood the importance of compliance and quality management standards to ensure consumer trust. It is important that they also understand that compliance and management do not compete with each other, but complement each other, strengthen each other and bring better results when they go together.

We live in a time of diversity and inclusion. We are aware of the heterogeneity of people and the duty to respect them regardless of their beliefs, origins, genders, ages and choices. This is how we live socially, but in the constant and challenging coexistence of the world of work these differences become even more evident.

The work environment is made up of individuals with particular profiles, skills, competencies and interests. In the organization of work, these individuals, specialists in certain areas, form teams that “combine” knowledge, in a relationship of open collaboration where egocentrism is not a place.

An engaged employee not only performs their tasks but also contributes to the overall work, benefiting the company, the business, internal processes and their results. At the same time, he adds knowledge and value to his own career, because in interpersonal relationships the performance of the parts is reflected in the whole.

Eficiência Operacional, qualidade, governança e compliance. Como e por que manter esses pilares – que se interligam e se complementam – em constante funcionalidade e equilíbrio nas empresas?