Contingency plan for IT companies - COVID 19

The COVID19 is leading the world population to create new habits to combat their progress and, with this, changing personal, family, professional and business routines, with announcements of measures strongly associated with the use of advanced technology resources that reduce the need for physical presence for the elderly. doing business. Companies of all segments, public and private, can count on their allies to overcome the crisis the use of the internet and networks, the digital identification resources, cryptography and biometrics present in banking transactions, e-commerce, in the issuance of digital certificates of secure authentications. 

       The adoption of the home office modality brings to the IT services sector, specifically, in addition to the challenges of business continuity and growth, the risk of information leakage and data theft. CIOs, in addition to concerns about supply chain and economic effects, face the issue of maintaining security in an unprecedented scenario and must give clear instructions to employees about the risks of using public or shared networks, commonly used in digital crimes.

       Licensing requirements, such as VPN services and other software, must be considered, since not all employees have licenses for seamless communication. The firewall architecture must be reconfigured to manage increases in traffic. Protection system plans (IPS) should also be revised to combat unauthorized access.

           The next phases of the outbreak are uncertain and there is a general mobilization to adapt to the reality created by the spread of COVID-19. Faced with this unstable and challenging picture, Gartner urges IT leaders to take steps to prepare them for business disruptions and to increase the resilience of their organizations. In view of the unusual nature of the crisis, the quantity and speed with which the news circulates, clarity and honesty are also essential for the continuity of operations.